Privacy Policy

Last updated: February 7, 2026

This Privacy Policy explains how SyncFiction processes your personal data in accordance with the EU General Data Protection Regulation (DSGVO), the German Federal Data Protection Act (BDSG), and the German Telecommunications-Telemedia Data Protection Act (TTDSG).

Controller

The controller within the meaning of Art. 4(7) DSGVO is:

Email: [email protected]

A Data Protection Officer is not required, as the statutory appointment requirements under BDSG §38 are not met at present.

Legal Bases for Processing

Art. 6(1)(b) DSGVO — Performance of contract

AI processing is necessary for the performance of the contract as described in our Terms of Service. Without AI processing, the service as contractually defined cannot be provided.

Processing activityData categories
Account creation and managementName, email, profile data (via Clerk)
Syncing Royal Road fictions to your libraryLibrary data, fiction content
Generating EPUB filesFiction content, upload metadata
Delivering EPUBs via Dropbox or emailProvider credentials, EPUB files
AI features (semantic search, summaries, character extraction, recaps, chat)Library data, fiction content, chat messages
Storing reading progressReading progress, chapter metadata

Art. 6(1)(f) DSGVO — Legitimate interests

Processing activityLegitimate interest
Application logging (Axiom)Ensuring service stability, debugging errors, and preventing abuse
Rate limiting and quota enforcementPreventing abuse and ensuring fair resource usage

You have the right to object to processing based on legitimate interests (see Right to Object below).

Art. 6(1)(a) DSGVO — Consent

Processing activityNotes
Connecting Dropbox as a delivery providerYou initiate the OAuth flow; revocable at any time in settings
Connecting an email address for deliveryYou provide the address; removable at any time in settings

Art. 6(1)(c) DSGVO — Legal obligation

We may process data where required to comply with applicable legal obligations.

Obligation to provide data (Art. 13(2)(e) DSGVO)

Providing your account data (email, authentication identifier) is a contractual requirement necessary to use SyncFiction. You are not legally obliged to provide it, but without it the service cannot be provided. Connecting a Dropbox account and a delivery email address are optional.

Automated decision-making (Art. 13(2)(f) DSGVO)

We do not carry out automated individual decision-making or profiling within the meaning of Art. 22 DSGVO.

Sub-Processors

Each sub-processor receives only the data necessary for its function:

ServiceLegal entityCountryPurposeData categories
ClerkClerk, Inc.USAAuthentication, user managementName, email, user ID
DropboxDropbox, Inc.USAFile delivery (user-initiated)OAuth tokens, EPUB files
AWS SESAmazon Web Services EMEA SARLLuxembourg (EU)Email deliveryRecipient email, EPUB attachments
Cloudflare R2Cloudflare, Inc.USAObject storageEPUB files, cover images
OpenAIOpenAI, LLCUSAEmbeddings, batch AI processingFiction text, embeddings
Google AIGoogle Ireland LimitedIreland (EU)AI chat, recaps, batch processingFiction text, chat messages
AxiomAxiom, Inc.USAApplication loggingLogs (may contain user IDs, error data)

We may disclose data if required by law or in response to a valid legal request from a competent authority.

International Transfers

Your data is primarily stored on servers in Germany (Netcup, Nürnberg). Some sub-processors process data in the United States. Transfers to Clerk, Dropbox, and Cloudflare are covered by the EU-U.S. Data Privacy Framework (DPF). Transfers to OpenAI and Axiom are covered by Standard Contractual Clauses (Art. 46(2)(c) DSGVO). AWS SES and Google AI process data within the EU. You may request a copy of the applicable safeguards by contacting us.

Cookies

SyncFiction uses cookies for authentication and session management. No tracking, advertising, or analytics cookies are used.

CookieProviderPurposeDurationType
__session, __session_*Clerk (first-party)Session authenticationSession / up to 7 daysStrictly necessary
__client_uat, __client_uat_*Clerk (first-party)Session freshness checkSessionStrictly necessary
__refresh_*Clerk (first-party)Token refreshSessionStrictly necessary
clerk_active_contextClerk (first-party)Active session contextSessionStrictly necessary

These cookies are strictly necessary for the operation of the service and are exempt from consent requirements under §25(2) TTDSG.

Data Retention

Data categoryRetention period
Account dataUntil you delete your account
Library, reading progress, subscriptionsUntil you delete your account
Provider credentials (Dropbox, email)Until you disconnect the provider or delete your account
AI chat historyUntil you delete your account
EPUB files and cover imagesUntil the associated fiction is removed or your account is deleted; files may persist for up to 30 days after deletion
Application logs (Axiom)30 days
Redis data (queues, rate limits)Ephemeral; expires automatically via TTL (minutes to 24 hours)
Database backups7 days, then automatically overwritten

When your account is deleted, all user-linked data is removed. Fiction content you created that is used by other users may be retained on the basis of Art. 17(3)(a) DSGVO (freedom of expression and information).

Right to Object (Art. 21 DSGVO)

You have the right to object at any time, on grounds relating to your particular situation, to processing of your personal data based on Art. 6(1)(f) DSGVO (legitimate interests). If you object, we will cease processing unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defence of legal claims.

To object, contact us at [email protected].

Your Rights

Under the DSGVO, you have the following additional rights:

  • Access (Art. 15) — request a copy of the personal data we hold about you
  • Rectification (Art. 16) — request correction of inaccurate personal data
  • Erasure (Art. 17) — request deletion of your personal data, subject to legal retention obligations and where no overriding legitimate grounds exist
  • Restriction of processing (Art. 18) — request that we restrict processing under certain circumstances
  • Data portability (Art. 20) — receive the personal data you provided to us in a structured, commonly used, machine-readable format. This applies only to data you directly provided and that we process on the basis of contract or consent. It does not cover derived or generated data such as AI outputs, embeddings, or recommendations.
  • Withdraw consent (Art. 7(3)) — where processing is based on your consent, you may withdraw it at any time via the same means you used to grant it (e.g., in your settings) or by contacting us. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
  • Lodge a complaint (Art. 77) — you have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement

To exercise any of these rights, contact us at [email protected]. We will respond within one month. In cases of particular complexity, this period may be extended by a further two months, in which case we will inform you.

Minors

SyncFiction is not directed at persons under 16 years of age. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the application.